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FAQs
FAQs
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Dress codeMany temples and palaces have strict dress code. A simple rule to follow is to cover your shoulders, belly, and knees. Just dress to impress your grandma.
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Connecting with our serviceYou can start Tuk Tuk Hop from any of our designated pickup points. We also offer pick-up & drop-off service for a small additional fee for hotels/hostels in Phyathai, Siam, Silom, or Sathorn areas. Or if you travel by BTS, we recommend you take the boat from BTS Taksin to Tha Chang. You can read our blog on “connecting with our service” for more details.
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How to payWe offer four payment channels: Secure online payment through a reputable third party Omise. Just choose "Pay via credit/debit card" option when making the payment either on our website or in our mobile app. We do not have access to your credit card information as they never pass through our server. Pay cash at our sales office at Tha Maharaj. Pay cash to our tuk tuk driver on your first trip. Pay cash to our partner hotels & hostels (where you can also find our brochures).
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Waiting time for tuk tukWe try to position the tuk tuks as close as possible to our customers but they may not always be able to wait at your last drop-off point due to traffic regulation. If you are concerned about long waiting time, especially during high-traffic period, please feel free to book 10-15 minutes in advance.
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SIM card and Pocket Wi-FiIf you don't have a SIM card with data plan, we have pocket Wi-Fis for rent at 55THB/day. Please contact us if you need one. If you choose to rent one, you can pick up the pocket Wi-Fi from the driver on your first trip and return it to the driver on your last trip. However, getting a SIM card in Thailand is very easy. There are many local SIMs with Tourist package that you can buy at the airports or the 7-11 stores, such as AIS or true. Price starts ~200 baht/week.
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SafetyRest assured, our tuk tuks only serve Tuk Tuk Hop customers and there are no side trips to any stores. We greatly value your time and will only take you to any of our designated meeting points of your choosing. All of our drivers undergo a screening process and we continually monitor their performance to maintain their high standards. All of our tuk tuks are also equipped with a GPS tracking device. We also work with Thaivivat to provide additional insurance for all of our customers at no additional cost.
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